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Create Your Own Online Store

 

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Frequently Asked Questions

1. Why should I create an online store?
2. What is CPN Store Creator?
3. How will customers find my store?
4. Will you create a web site or online store for me?
5. What software do I need?
6. Is there a minimum time commitment?
7. Do you host the store site?
8. What is the URL for my store?
9. How much time will it take to build my store?
10. Do I need to know HTML or CGI programming?
11. What are the browser requirements?
12. Can I design my own pages?
13. Can I upload images for my store?
14. Can I upload HTML pages?
15. How do I upgrade my store size?
16. How much will this cost?
17. How can I close my account?
18. Will transactions be secure?
19. Do I need a merchant account?


1. Why should I create an online store?

The commercial influence of e-commerce is growing rapidly. Creating an online store is a surefire way of expanding your customer base quickly and easily.

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2. What is CPN Store Creator?

CPN Store Creator is a comprehensive e-commerce solution. With CPN Store Creator, you get store design, online product catalogs, e-commerce tools, and hosting for one low monthly price.

You can use the CPN Store Creation Wizard to select a custom design, upload images, enter product information, and track orders. The ShopCPN.com shopping cart software will send orders directly to you via email and save them in the database for future reference. All transactions and data on ShopCPN.com and VillageProfile.com are secure.

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3. How will customers find my store?

Once you have entered your store details, you will be provided with a URL for your store. If your business is based in a community that is part of the Community Profile Network, your store will be linked to VillageProfile.com. All stores will be linked to ShopCPN.com.

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4. Will you create a web site or online store for me?

ShopCPN.com and VillageProfile.com are developed and powered by Cyberworks Media Group, Inc. CMG has an experienced staff of designers and programmers that are willing to design and develop a site for you. Refer to http://www.cyberworksmedia.com for more information.

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5. What software do I need?

All that is required is a web browser, Internet Explorer or Netscape Navigator (version 4.0 or higher), and internet access. There is nothing to install because all the CPN software runs on our servers.

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6. Is there a minimum time commitment?

No. There is a free sixty-day trial period, and you may activate your account at any point before or after this period ends. You may also deactivate your account at any time.

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7. Do you host the store site?

Yes. All store files reside on the VillageProfile.com server. All data is stored in the ShopCPN.com database. There is no additional fee for hosting your site.

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8. What is the URL for my store?

The CPN Store Creation Wizard will ask you to enter a label for your store. This label will be part of your store's URL, i.e. http://www.VillageProfile.com/storelabel

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9. How much time will it take to build my store?

This depends on the size of your store. A store with twenty products can be created in less than one hour. You will need to enter all of your product information: images, prices, details, etc. In just minutes a small store can be up and running.

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10. Do I need to know HTML or CGI programming?

No. Creating a store with the CPN Store Creator is as simple as filling out any form on a web page. We handle all of the technical details. You just supply us with the information.

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11. What are the browser requirements?

You will need to use Internet Explorer or Netscape Navigator version 4.0 or higher.

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12. Can I design my own pages?

Yes. At this point, you are given 3 choices of header graphics that correspond to the industry and category that you select.

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13. Can I upload images for my store?

Yes. You can upload your store logo, an additional image for the home page, and an image for each product.

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14. Can I upload HTML pages?

No. Currently, you are limited to uploading images. However, you can enter text that will appear on your home page.

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15. How do I upgrade my store size?

You can upgrade your store at any time by selecting a larger size on the "Store Details" section of the CPN Store Creation Wizard. Your billing information will be updated automatically.

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16. How much will this cost?

See the pricing information here.

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17. How can I close my account?

At any time, you may close your account by going to step 7, "Store Summary", and clicking "Payment" and then "Deactivate Account".

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18. Will transactions be secure?

Yes. Both ShopCPN.com and VillageProfile.com reside on secure servers.

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19. Do I need a merchant account?

No. All orders will be emailed to you.

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